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Facilitate various formats (i.e., assessment/intake, individuals, groups, specialty services) on time and in a professional, ethical and caring manner.
Manage all aspects of a mental health caseload from date of entry to date of discharge with special attention to appropriate levels of care and appropriate clinical interventions.
Provide backup coverage in the event of other clinical staff absences.
Demonstrate initiative in task identification and completion; use time efficiently and work with the Site Director and Program Coordinator to effectively handle volume of work.
Address program issues with the Program Coordinator, which pertain to strategic objectives, annual plan and overall delivery of services. Participate in and support agency quality improvement programs; support actions to improve care and services based on outcome data.
Identify, plan and implement appropriate activities under the director of the Program Coordinator.
Complete all documentation (i.e., progress notes, group notes, treatment plans, utilization reviews, progress reports to referents, thresholds, active caseload lists, monthly discharge summary) in a timely manner. Maintain easy to use system of filing, clinical and administrative record keeping and other documentation. Inform Site Director and/or Program Coordinator of any problems or anticipated inability to meet deadline.
Actively participate in all meetings (i.e., staff meetings, case conference, team meetings and individual supervision) by being prepared utilizing problem-solving skills and providing appropriate feedback to team members.
Develop and maintain positive relationships with referents and other stakeholders.
Maintain communication and teamwork with Evening Program staff and case managers to integrate and enhance clinical services.
Submit weekly schedules, ensure prior approval for offsite activities, monitor and enhance effective utilization of time.
Maintain computer skills that are appropriate to level needed for optimal job performance; proficient with using e-mail, Word Perfect and other programs as necessary.
Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.
Ensure communication through the compliance officer and/or the supervisory structure of any violation of non-compliance with the agency’s Medicaid compliance plan and personnel policy and procedure.
Who You Are:
Advanced degree required; LMSW, LCSW, LMHC or higher preferred
Knowledge of and experience working with individuals with mental illness and co-occurring substance abuse disorders
Experience working in a NYS Article 28, 31 or integrated outpatient practice preferred
Bilingual Spanish preferred
Commitment to the mission of Outreach
Ability to work with diverse populations; knowledge of LGBTQ and HIV related health/behavioral issues and concerns
Ability to remain calm, focused, and helpful under stressful situations
Strong networking and public relations skills with the ability to engage a wide range of stakeholders, populations, and cultures.
Action-oriented, adaptable, and innovative approach to program planning.
Ability to maintain on-going documentation on electronic health records; ability to engage with clients in person as well as remotely through Telehealth.