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Location: 503 5th Avenue, 4th floor, Brooklyn, NY 11215
Hours: 35 hours, exempt
Job Summary: The Family Reception Center is a family support and counseling program serving families in Southwest Brooklyn who are facing disruptions and challenges to keeping their families safe. The Social Work Supervisor ensures that clinical casework and case management services provided by the counseling staff meet or exceed expected standards of professionalism and that the prevention program complies with agency and Administration for Children’s Services (ACS) policies and contractual commitments.
Our superstar candidate is:
Passionate about providing high quality services to families involved with the child welfare system
A lifetime learner, continuously developing their clinical skills
Dedicated to modeling strength-based, trauma-informed practice with staff and families
Committed to providing high quality supervision with a coaching and growth mindset
Centered on developing all levels of staff
Focused on performance management in order to ensure the supervisory team regularly exceeds expectations
Committed to the Good Shepherd Services mission, vision, and values, possessing and demonstrating cultural humility.
Work closely with Program Director and other program leadership staff in overseeing the day-to-day operation of the prevention program.
Recruit, hire, onboard, and supervise varied levels of staff to ensure high-quality performance in all areas including counseling, case management, and accurate and timely documentation.
Oversee the conference facilitation activities required by ACS and ensure the timely completion of all family team conferences.
Accompany workers during home visits, safety conferences, Court hearings, and counseling sessions as needed.
Respond to internal and external requests for data and case information.
Actively collaborate to connect participants to other GSS programs and services as needed and appropriate.
Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions and ensuring appropriate services so that families can be safe.
Represent program needs, concerns, and perspective at all required ACS and GSS meetings and trainings.
Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
Program Implementation & Development
Coordinate intake assessment and case assignment process, including participating in ACS-Child Safety Conference to engage families for intensive services.
Implement and integrate the principles and procedures of Solution Based Casework (SBC): assessment, family and individual level outcomes, action plans and documentation and celebration.
Facilitate case consultation and offer support and guidance to ensure staff are adhering to the tenets of SBC.
Integrate the practices of SBC into every supervisory session.
Participate in continued SBC training, coaching and the SBC certification process.
Compliance, Documentation & Data Management
Complete monthly supervisory case review notes for each case that is supervised.
Maintain oversight for meeting contractual obligations and mandates, especially performance-based targets, program utilization, and casework contacts.
Monitor, review and approve assigned workers’ cases for day-to-day documentation, including progress notes, FASPs, Court reports, other assessments, and statistical records.
Ensure that adequate safety and risk assessments are conducted for all children and families.
Conduct annual performance evaluation reviews of direct reports and evaluate workers’ training needs, providing individualized assistance and referrals for training.
Licensure required (LMSW, LCSW, LMHC and LCAT)
Three years of supervisory experience in a child welfare setting preferred
Bilingual - English/Spanish preferred
Must have strong organizational, administrative, interpersonal, and clinical skills
Must be able to work at least one evening per week until 8PM in order to provide supervisory support
Must have strong inquiry skills and ability to seek and share internal and external best practices in order to achieve program excellence
Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
SBC Certified as a Supervisor or Worker a plus